Revibe — Streamlining Salon Discovery & Booking

Project Overview

Revibe helps users discover salons and schedule grooming services more easily. The platform introduces structured appointments to reduce waiting time and bring more certainty to salon appointments.

Problem

Research showed that salon visits often lack structure and transparency. Users usually arrive without knowing their wait time or whether their preferred stylist is available.

Several recurring issues emerged:

• Waiting 1–2 hours before a service begins

• Difficulty booking specific stylists

• Limited clarity around pricing and service availability

• Repeating the same steps every time users want to rebook a service

Key Insight

Research revealed that users are not just looking for a way to book salon appointments—they want more predictability and control over their visits.

Users expect:

• Reliable appointment times so they can plan visits without long waits

• The ability to book preferred stylists they trust

• Quick discovery of nearby salons with clear information

• Flexible booking options for last-minute grooming needs

Solution

Revibe was designed as a service marketplace connecting users and salons through a structured booking experience. The platform simplifies the grooming journey—from discovering salons to scheduling appointments.

Key improvements include:

• Scheduled time-slot booking

• Stylist-based appointments

• Simplified salon discovery

• Quick rebooking for repeat services

Key Features

• Smart Salon Discovery

• Stylist Selection

• Last-Minute Booking

• Service Tiering

• Quick Rebooking

• Transparent Pricing

Design Decisions

1. Stylist-Based Booking: Allows users to book their preferred stylists for a more consistent grooming experience.

   
   

2. Last-Minute Booking: Enables users to secure available slots while helping salons reduce idle time quickly.

   
   

3. Service Tiering: Provides multiple service levels so users can choose based on budget and experience.

   
   

4. Simplified Booking Flow: Reduces unnecessary steps to make scheduling faster for both new and returning users.

Reflection

Working on Revibe helped me explore how digital products can simplify everyday service experiences. Designing the booking flow required balancing both user needs and business considerations, especially around appointment management and service availability.

Through this project, I gained experience in:

• designing marketplace-style platforms

• structuring complex booking flows

• translating research insights into practical product features

Future iterations could explore features such as stylist availability forecasting, personalized grooming recommendations, and loyalty programs for returning users.